Wednesday, December 5, 2012

GemOro Goldsmith: More Than Just Luxury



At GemOro, a purchase is more than just a paper transaction in an accountant's ledger; it's a lifelong partnership between consumer and retailer. It's a continuing commitment to serve.

Anything bought at GemOro is more than luxurious; it also fits that customer's personality, and is a reflection of that individual's lifestyle and attitudes. GemOro has the merchandise variety to accomplish that perfect fit.

It offers 29 world-class designers, including Longines, Omega, Gucci, Cartier and Rolex. Items available include watches, jewelry (rings, necklaces, bracelets, etc.), writing implements, cufflinks and fine leather goods.

Certainly luxury timepieces and lifestyle can coalesce. E.g., the 40 mm Sapphire Crystal Rolex Submariner Black Dial 11661 is a gorgeous combination of Oyster bracelet with Rolex Glidelock clasp and it also features a 904L steel rotatable, black Cerachrom disc bezel. Besides its eye-catching beauty, with a water resistance up to 1,000 feet, this watch is ideal for underwater exploration.

Or consider the unique Omega Hour Vision Blue wristwatch, with its 41 mm stainless steel case and Co-Axial caliber 8500 visible movement through the Sapphire Crystal on its caseback. There is also a date window at the 3 o'clock position with 18 carat white gold facetted hour, minute and seconds hands coated with white Super-Lumi Nova to complement that stunningly conspicuous sun-brushed blue dial.

This not only says something considerable about the individuality of its wearer, but it further appeals to the philanthropic minded as well. In a very special arrangement, Omega has guaranteed at least one million dollars of its sales to go to Orbis, an organization with a continuing commitment to preventing blindness in some of the world's most remote and developing regions.

All timepieces come with at least two-year International factory warranties, and up to four years depending on the complexity of the movements.

Luxury and Convenience

GemOro truly represents the lap of luxury without having to fly to London, Paris or New York to acquire it. These fashion plate metropolises are worthy of their fame and fabulous to visit, but they can't accommodate the hustle-bustle needs of everyday living. GemOro can.

The watchword is customer satisfaction, from front end to back, be it from finding the item best suited for the specific customer to high quality watch repair to the on-site presence of a certified gemologist/appraiser. Every aspect of customer satisfaction is covered with an expertise and courtesy second to none.

GemOro wants its customers to ask for more and does everything within the realm of reason to have them want to by combining class with TLC. As the old song goes, "Who Could Ask for Anything More?"

Monday, November 26, 2012

GemOro Goldsmith Cares About Its Customers: They Are The Clue To Its Success



This enables GemOro Goldsmith to provide its customers with any important information that the manufacturer of a purchased jewelry piece may issue, as well as to remind customers who have purchased pieces that require routine maintenance to have this maintenance performed.

For instance, a new warranty or insurance program may become available for a particular watch that a customer has purchased from GemOro. Even if the purchase was completed long ago, GemOro will attempt to contact the customer so long as the new program is applicable to the watch that he or she purchased. While GemOro does contact customers who wish to be notified of new additions to collections that interest them, the GemOro staff does not contact customers strictly for sales purposes. Instead, GemOro follow-up customer service is aimed at adding value to the original purchase. An accessory that adds functionality to a timepiece may well be of interest to a customer who has purchased that timepiece, even though the customer would probably have no interest in finding out about a cosmetically updated model of that timepiece. Therefore, GemOro would notify the customer of the availability of the new accessory. However, unless the customer specifically requested notification when new models are released, GemOro would not contact that customer regarding an updated model.

GemOro recognizes that its primary assets are its customers. Even a customer who makes a single purchase on a trip to Edmonton from abroad, and who seemingly has no interest in making future purchases, is a part of the 20 years of success that they have enjoyed to date. Therefore, GemOro will do whatever is necessary to follow up with a customer when it benefits the customer, providing valuable information even to customers whose last purchase may have been several years earlier.

A GemOro Goldsmith customer truly is made to feel that he or she is a partner in GemOro's success. The relationship between the customer and GemOro continues for as long as the customer wishes to be in contact. If a customer indicates that he or she wants to be apprised of new developments of any type, GemOro makes sure that the customer gets the news he or she needs in a timely and clear fashion. When it comes to the occasional customer who does not want contact, GemOro notes that preference and will not contact that customer.

At GemOro Goldsmith, the customer is truly priority number one. A GemOro customer feels that he or she has not just made a one-time purchase, but has truly made a valuable investment, even if the customer has no intent to make any further purchases in the near future. GemOro Goldsmith provides a lifetime of customer satisfaction.

Tuesday, November 20, 2012

GemOro Goldsmith Is The Voice Of Experience When Talking About Jewelry


For more than twenty years now GemOro has been serving the greater Edmonton area by providing a luxury collection of jewelry for their selective clientele. GemOro provides customers with some of the most exclusive jewelry designs in the business. As a special occasion nears they are the ideal place to find a unique and memorable gift of gems. They are also a recognized purveyor of luxury watches made by recognizable brand names like Tag Heuer and Rolex.

While they are a respected seller of watches and jewelry GemOro is also renowned for their repair services. The jeweler’s experienced goldsmiths and jewelers are ready to put their expertise to work on any watch or piece of jewelry. GemOro is prepared to handle antique and heirloom pieces as well as jewelry and watches that were recently purchased. Each piece is returned to the owner in as good as new or even better condition.

GemOro sets itself apart from other jewelers by offering superior customer service. Employees are trained to put the desires of the customer first. This goal is accomplished by listening. It is only through truly hearing what the customer needs that the employee can be helpful. When a customer comes into the store the GemOro representatives will ask helpful questions to get an idea of what the customer desires. With a clear idea of the identity of the recipient, the occasion and the personal style of the recipient the customer service person can make several recommendations for the customer to consider.

It is thorough knowledge that allows GemOro customer service personnel to be able to offer such outstanding service. The company's employees are each gemological experts who can clearly state the features and benefits of the store's jewelry. The customer service people are no less knowledgeable when it comes to the store's luxury watch collection. Many modern watches feature a wide panoply of features with which each employee is intimately familiar. This broad based knowledge allows the employee to accurately describe the capabilities of each timepiece so that the customer may make a well informed decision.

Through attentive listening and breadth of knowledge GemOro's employees are able to discern the ideal jewelry or timepiece for every customer. Each sale at GemOro is an immensely personal experience that should be wholly pleasurable and gratifying to the customer. Even where no immediate sale is made GemOro's personnel believe wholeheartedly in providing superior customer service. Customer service representatives take the time to answer questions and look for alternative pieces to suit the customer. Even if the customer ultimately walks away without making a purchase, GemOro wants them to have a pleasant and informative visit. Gemoro believes in educating the public about luxury jewelry and timepieces. Practices such as these foster goodwill and create lifetime customers.

The Most Complete Collection Of Exclusive Jewelry Brands Is In GemOro Goldsmith


GemOro Goldsmith offers a selection of Movado watches that customers may select from. Customers will immediately notice the signature design that has made Movado so popular. For over 125 years, customers have marveled at the unique design featuring the iconic silver or black mirror dot on the dial. Movado is truly a display of exquisite design. GemOro Goldsmith is pleased to be involved in the process of displaying these remarkable timepieces for the public.

Many Movado watches are made of high quality stainless steel and have a PVD finish. The surfaces are often perfectly smooth, and the exterior is seamless. Painstaking effort is put into making the Movado watch into an elegant timepiece that transcends time. In 1947, Nathan George Horwitt explored the idea of creating a timepiece that exhibited elements of design. Even in 2011, this design is still relevant, bold and coveted by watch connoisseurs.

Though the signature collection receives most of the attention from the visitors at GemOro Goldsmith, this jeweler has access to other Movado designs that do not display the signature mirror dot. The experienced sale people at GemOro Goldsmith can show you the entire collection within the store and also other unique designs available through Movado. GemOro will make every effort to serve your needs to the best of our ability.

Watch selection is not just about keeping the time; it is also about style and personality. The watch should complement your attire and represent your personality. A Movado watch makes a statement about who you are, your discriminating tastes and your attention to detail. Keep this in mind for the person you select for this remarkable time piece.

The designs are both futuristic and sophisticated as are many of our customers. While no one particular group or class will enjoy a Movado watch, most people that choose Movado appreciate modern design and will select Movado for years to come. Movado watches not only keep time but represent artistry and allegory at its highest form. The signature dot on the display signifies the sun at high noon.

In the vast selection of Movado watches, you may find timepieces from the classic Museum collection, Concerto collection, Sapphire collection or the casual Serio collection. GemOro Goldsmith will match clients with a remarkable timepiece. Given that many people keep Movado in their collection for many years, the selection will become an investment.

GemOro Goldsmith will compare your selection with other Movado watches, as well as, other manufacturer's watches. For its class, the quality of Movado is highly coveted. The watch may be worn both with casual and more formal attire. The luxury and timelessness of Movado is worth the investment.

You will not be disappointed in the selection or in the quality of service that you receive at GemOro Goldsmith. When you select Movado, choose GemOro Goldsmith as your jeweler to serve your needs.

Buy Quality at GemOro Goldsmith


For over 20 years, GemOro Goldsmith has been home to Edmonton's finest high end watch and jewelry store, not to mention having the best selection of these items. GemOro Goldsmith has had a passion to bring the finest in style, class, and taste to Edmonton. This jeweler offers the best in the world so that customers know that when they find a piece at GemOro Goldsmith, they are buying quality and integrity.

As well as dealing with the best watch brands in the world, such as Rolex, Cartier, Breitling, Omega, TAG Heuer, and many more, Gemoro Goldsmith also has experts on staff to repair high end watches. GemOro Goldsmith is even an authorized Rolex Service Center, so, your Rolex can be repaired without you being obligated to ship it out of town for a repair.

At GemOro, there is a wide variety of jewelry and watches to fit any shopper, for any occasion. GemOro has classic and understated pieces, as well as pieces designed to make a statement. There is a large collection of time pieces, jewelry, and designer pieces so that every customer can find the perfect piece of jewelry or time piece and leave the store pleased with their purchase. GemOro customer care representatives are interested in supporting the shopping experience and not in pressuring people into making a purchase.

GemOro Goldsmith works hard to ensure that every brand and every item carried meets meticulous standards and expectations before allowing customers access to it. GemOro strives to make personal standards for exceedingly high. GemOro strives to make sure that quality is available in Edmonton, and that customers know they are getting the best without having to go to Europe or New York to find this level of quality.

Sometimes, only a special piece will work. Sometimes having something someone else has or has access to simply won't work. When that is the case, GemOro has a selection of limited production and limited edition watches and jewelry for customers. In specialty pieces collection, GemOro has fine leather goods, writing instruments, special cufflinks, and many other items in the collections.

The designers showcased at GemOro are the best in the world. There are pens made by Montblanc, purses made by Cartier, fragrances and other items by Bulgary. GemOro is proud that with all of the designers in stock, you will find what you are looking for to make your purchase special and unique.

When looking for that special piece, whether you are looking for jewelry, a watch, or whether you are looking for a trusted place to get a repair done and done right, keep GemOro in mind. This jeweler has the greatest selection of the greatest names in designers in Edmonton.